Marketing Case Study - Starbucks
BA 223 - Marketing Case Study The company that I have chosen to do my marketing report on is Starbucks. Starbucks is in the news recently because of a incident that took place in one of their stores that many believed to be racially charged. The incident took place in a Philadelphia Starbucks store on April 12th where 2 African american men entered and took a seat while waiting for a 3rd gentleman to meet them there. They were asked to leave because they weren’t buying any products, and when they didn’t leave the store the manager decided to call the police. 2 police officers arrived and asked the men to leave 3 different times, and when they didn’t leave the officers took them under arrest. The 911 call by the manager was made at 4:37 pm, and by 5:00 pm the 2 men were under arrest and on their way to the police station. Starbucks has been dealing with the backlash to this incident in majors ways, one of the biggest being that they will shut down 8,000 of their U.S stores for an